Terms & Conditions

Last Updated: 01/06/26

Welcome to Rype (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of https://rype.skin/ (“Website”), including browsing, purchasing, and using products offered through this Website. 

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to comply with these Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

1. Company Information

This Website is owned and operated by Rype.

For customer support, order-related concerns, product-related queries, or policy-related questions, please contact us at support@rype.skin or through the Contact Us form available on the Website.

2. Eligibility to Use the Website

By accessing or using this Website, you confirm that:

• You are at least 18 years of age, or using the Website under the supervision of a parent or guardian.
• You are legally capable of entering into binding agreements under applicable Indian laws.
• Information provided by you is accurate, complete, and current.

We reserve the right to refuse service, suspend accounts, cancel orders, or terminate access where misleading, false, incomplete, or fraudulent information is detected.

3. Acceptance of Terms

By using this Website or placing an order, you agree to comply with:

• These Terms & Conditions
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Any notices, disclaimers, or policies published on the Website

We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Website following updates constitutes acceptance of revised Terms.

4. Products & Product Information

We make reasonable efforts to ensure that all information presented on the Website is accurate and updated, including:

• Product descriptions
• Ingredient details
• Product benefits
• Usage instructions
• Product pricing
• Images and packaging information

However:

• Product packaging may vary from images displayed on the Website.
• Product colours, textures, and visual appearance may differ slightly due to photography, lighting, or display settings.
• Ingredient lists may change periodically due to product improvements or formulation updates.

We reserve the right to revise, discontinue, or modify products, pricing, product descriptions, or availability without prior notice.

5. Product Usage Disclaimer

Our skincare products are intended for external use only, unless otherwise stated.

By purchasing or using products from this Website, you acknowledge that:

• Individual skin responses vary from person to person.
• Results may differ depending on skin type, lifestyle, consistency of use, and compatibility with other skincare products.
• No specific skincare outcome or result is guaranteed.
• Customers are encouraged to read usage instructions carefully before use.
• A patch test is recommended before first-time application.

If you have:

• Sensitive skin
• Allergies
• Existing skin conditions
• Dermatological concerns

We recommend consulting a qualified dermatologist or healthcare professional prior to product use.

The Company shall not be responsible for:

• Allergic reactions
• Skin sensitivities
• Product misuse
• Improper application or storage
• Failure to follow instructions
• Reactions resulting from mixing incompatible skincare products

Products sold through this Website are cosmetic and skincare products and are not intended to diagnose, treat, cure, or prevent medical conditions.

6. Account Registration

Certain Website features may require account registration.

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of account credentials
• Keep account information updated
• Accept responsibility for activities conducted through your account

We reserve the right to suspend or terminate accounts suspected of fraudulent, abusive, or unauthorised activity.

7. Orders & Order Acceptance

Placing an order on the Website constitutes an offer to purchase products.

All orders are subject to acceptance, verification, and availability.

We reserve the right to refuse, reject, or cancel orders for reasons including but not limited to:

• Product unavailability
• Incorrect pricing
• Payment failure
• Suspected fraud
• Duplicate or suspicious transactions
• Incorrect customer information
• Violation of these Terms

If an order is cancelled after payment has been processed, refunds shall be initiated in accordance with our Return & Refund Policy.

8. Pricing & Payments

All prices listed on the Website are displayed in Indian Rupees (INR) unless otherwise stated.

Prices may be updated or modified without prior notice.

We currently accept prepaid orders only. 

Accepted payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallet Payments
• Third-party payment gateways

Prepaid Orders Only

Currently, we accept prepaid orders only. This helps us ensure faster order processing and delivery while maintaining efficient operations.

We shall not be responsible for transaction failures caused by:

• Banking errors
• Payment gateway interruptions
• Technical failures
• Failed payment authorisations

Orders are processed only after successful payment confirmation. 

9. Order Processing & Shipping

Orders are generally processed within 1–3 business days after successful payment confirmation.

Estimated shipping timelines are 3–5 business days after dispatch, depending on delivery location and courier availability.

Delivery timelines are estimates and may vary due to:

• Courier delays
• Weather disruptions
• Public holidays
• Government restrictions
• Remote location accessibility
• Operational issues beyond reasonable control

For more information, please review our Shipping Policy.

10. Returns, Replacements & Refunds

As a skincare brand, we do not accept returns of opened, used, or tampered products due to hygiene and safety reasons.

Returns or replacements may only be considered under the following conditions:

1. The product received is damaged during transit
2. The wrong product was delivered
3. The product received is defective

Customers must notify us within 48 hours of delivery for any concerns regarding an order.

Claims submitted beyond this timeframe may not be eligible for review.

Further eligibility conditions and refund timelines are governed by our Return & Refund Policy.